Chief Executive Officer (1996–present)
Administrator (1994–1996)
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Chief Executive of high profile multi-disciplinary physician group consisting of orthopedic spine surgeons, anesthesiologists, psychiatrists, pain management specialists, spine-specific internists, and radiologists.
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Provide executive leadership to international medical community for both the West Coast Center of Excellence for the treatment of the lumbar and cervical spine and for the distinguished San Francisco Spine Institute, a non-profit agency dedicated to spine research and development.
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Provide executive leadership to physician Board of Directors for strategic planning, policy decisions, and governance; provide operational leadership to Spine Center for coordination and development of management team for administrative, financial, and clinical services.
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Provide vision and coordination to expansive medical complex including rehabilitation, functional restoration, imaging, multi-disciplinary clinic, and liaison services to Seton Medical Center.
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Secure and manage research grants dedicated to spinal research and education.
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Supervise and coordinate clinical teaching site for spine surgeons worldwide.
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Ensure that current technological advances in spine are appropriately integrated into patient care alternatives.
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Aggressive development of managed contractual relationships, featuring EPOs, leadership of IPAs, as well as PPOs and HMOs.
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Balance projected and actual revenue growth with appropriate overhead requirements.
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Authored, implemented, and maintained unprecedented physician compensation package based on maximum physician incentivization and accountability within a managed care and workers compensation dominated patient base.
KIMBERLY QUALITY CARE
1992–1994
Vice President, Western Division, Northern California Operations
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Managed and developed $30 million region of largest provider of home health services in United States.
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Orchestrated achievement of five star status throughout all service centers in Northern California.
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Within first year increased operating profit by 201.8% and decreased administrative costs by 23.5%; acknowledged by CEO and CFO as the most impressive turnaround in company history.
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Initiated and developed significant contractual relationships with IPAs, PPOs, HMOs, and EPOs.
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Diversified referral network to achieve balanced patient base supported by managed care, medicare, indemnity plans, and private reimbursement, appropriately reflective of local demographics.
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Authored competitive analyses and presentation manuals which became the standard for the company.
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Introduced outpatient specialty programs for Aids, IV therapy, rehabilitation, pediatrics, and geriatrics.
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Developed and marketed home care coordination, management, and joint venture contracts.
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Doubled market share; authored and exceeded annual budget during entire tenure.
EXECUTIVE HEALTH CARE CONSULTANT
1989–1992
Client representation throughout California, Oregon, Washington, Colorado
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Operations, sales, and human resource consultant to health care organizations, services, and agencies.
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Functioned as Executive Vice President of San Francisco-based health care organization with multiple branch operations and dominant market share throughout California; developed preferred and exclusive provider managed care network; increased revenue by 105.1% and decreased overhead by 22.7%.
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Generated presentation manuals, policy standards, and sales brochures.
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Achieved multi-site licensure, certification, and JCAHO accreditation.
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Developed in-depth computerized analyses of historical revenue and profitability trends; established projections for growth and diversification through the year 2000; revenue and profitability of each firm exceeded all projections.
NSI SERVICES, INC.
1978–1989
San Francisco and Beverly Hills, CA
Vice President (1982–1989)
Regional Director (1980–1982)
Branch Manager (1978–1980)
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One of the founders of NSI; fundamental in transforming relatively small local health care service into multi-faceted nationwide highly-respected medical service organization without sacrificing thoroughness, quality, or professionalism
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Over 12 year period, researched feasibility of offices and service, carefully supervised start-up, established constancy, and facilitated growth and expansion; each office reached profitability within first month of operation and rose to leadership in its community within few short months.
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Supervised and methodized all operations of the corporation, which grew to 13 branch locations throughout the West; established regional management structure throughout company.
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Responsibilities included leadership of operational management, teaching staffs to function with efficiency and effectiveness, development and supervision of corporate marketing plan, coordination, management, and active participation in company-wide sales and business development, fiscal budgeting and cost control, contractual negotiations, creation of formalized policies and procedures, supervision of educational services for medical professionals, creation of clinical services and quality assurance programs, extensive site travel, and intensive analysis of health care legislation.
STAFF BUILDERS MEDICAL SERVICES
1974–1978
San Francisco, CA
Bay Area Regional Director (1976–1978)
Branch Manager (1974–1976)
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Corrected franchise suffering severe financial loss and restored reputation of credibility among clients.
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Turned loss into profit in three months.
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Directed four years of steady business growth.
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Responsibilities included fiscal and personnel management, site expansion, policy and program development, marketing, and community relations.
THE UNIVERSITY OF ROCHESTER
1971–1974
Rochester, New York
Associate Director of Student Life
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Provided counseling to graduate and undergraduate students.
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Specialized in adjustment to the campus environment, family counseling, and career planning.
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Supervised in-residence student affairs staff who provided guidance to the undergraduate population.
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Pioneered grass roots development of health care programs to reflect the needs of a highly competitive academic environment.
EDUCATIONAL BACKGROUND Doctor of Philosophy
The University of Pennsylvania, Summa Cum Laude, 1973 Master of Science
The University of Pennsylvania, Summa Cum Laude, 1971 Bachelor of Arts
Bucknell University, Cum Laude, 1970
SELECTED AWARDS, ACTIVITIES, AND PUBLICATIONS North American Spine Society (1999-present)
How to Maximize Post-Fellowship Success, Annual Presentation to Spine Surgeons (1998–present)
Physician Reimbursement and its Effect on the Delivery of the Excellence of Patient Care (1998–present)
How to Build a Spine Center: a Workshop for Spine Surgeons (1996–present)
Guest Lecturer, Physician Compensation in a Managed Care Environment, The Painful Spine (1994)
Medical Group Management Association (1994–present)
Healthcare Financial Management Association (1994–present)
Metro Market Leadership Award (1992, 1993)
Guest Lecturer and Site Contact, Executive B.A. Program, The University of San Francisco (1981–present)
Guest Lecturer, Executive M.B.A. Program, Golden Gate University (1981–present)
Speaker, Vocational Opportunities in Health Care, San Francisco State University (1979–present)
Women on the Move (1987, 1992)
Commendation from Study of 60 Successful Bay Area Businesswomen (1986)
Outstanding Corporate Contribution (1984, 1985, 1987, 1988, 1989)
The Organizational Process (1983)
Region of the Year (1981, 1982); Branch of the Year (1979, 1980)
Women in Business Seminar, Chabot College and College of San Mateo (1979–1981)
Report of Auxiliary Hospital Staffing Uses and Needs in San Francisco Bay Area (1979)
The Development of Educational Methodology as Related to Psychological Process (1973)
Community Networks in Natural Settings (1971) |
